Privacy policy

At Posy Paper Co., we care deeply about your privacy and are committed to protecting your personal information. This Privacy Policy outlines what we collect, how we use it, and your rights as a customer. By visiting our website or making a purchase, you agree to the terms below.

1. Information We Collect

We collect personal information to fulfill your order, provide customer support, and improve your shopping experience. This may include:

  • Contact details: Name, email address, billing and shipping address, and phone number
  • Order information: Items purchased, order history, and any communications with us
  • Payment information: Collected and processed securely via third-party payment processors
  • Device and browsing data: IP address, browser type, referring pages, and cookies for analytics and personalization

2. How We Use Your Information

We use your information to:

  • Process and ship your order
  • Communicate order updates and support inquiries
  • Send occasional marketing emails (only if you’ve opted in)
  • Improve our website and understand how customers interact with it
  • Comply with legal obligations and prevent fraud

3. Sharing Your Information

We only share your information with trusted third parties essential to running our business, including:

  • Ecommerce platform (e.g., Shopify)
  • Email and marketing providers (e.g., Omnisend)
  • Payment processors (e.g., Stripe, PayPal)
  • Shipping partners (e.g., USPS, Canada Post)

These partners are only permitted to use your data to perform specific services on our behalf and must keep your information secure.

We do not sell or rent your personal data.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences and shopping cart
  • Provide a more personalized experience
  • Collect anonymous usage data to improve our website

You can manage or disable cookies at any time through your browser settings.

5. Your Rights

Depending on your location, you may have rights including:

  • Accessing the personal data we hold about you
  • Requesting corrections or deletions
  • Opting out of marketing communications
  • Requesting a copy of your data
  • Lodging a complaint with a data protection authority

To make a request, please contact us at info@posypaper.com.

6. Data Security

We take reasonable technical and organizational measures to protect your information, including encryption, secure platforms, and limited internal access. However, no method of transmission over the internet is 100% secure, so we encourage you to reach out if you have any concerns.

7. Policy Updates

We may update this Privacy Policy occasionally. If changes are made, the revised version will be posted here with the updated date at the top. Continued use of our website after updates indicates your acceptance of those changes.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

info@posypaper.com

Posy Paper Co.